Privacy Policy

This Privacy Policy describes how Locs The Real Way ("we," "us," or "our") collects, uses, and discloses your personal information when you use our online booking website (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

We collect several types of information for various purposes to provide and improve our Service to you.

 

1.1 Personal Data

 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Identity Data: Name, email address, phone number.

• Booking Data: Requested service, date, and time of appointment, previous service history (if applicable).

• Communication Data: Records of any correspondence between you and us, such as email or text messages related to your booking.

 

1.2 Usage Data

 

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

 

1.3 Tracking & Cookies Data

 

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

2. How We Use Your Data

 

Locs The Real Way uses the collected data for various purposes:

• To Manage Bookings: To process, confirm, and manage your appointments and services.

• To Communicate: To contact you with necessary service announcements, appointment reminders, confirmation emails, or reschedule notifications.

• To Process Payments: To facilitate necessary transactions related to deposits and service fees.

• To Improve Service: To monitor the usage of the Service and analyze trends to enhance our website and booking process.

• For Marketing: To provide you with news, special offers, and general information about other services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted not to receive such information.

 

3. Disclosure of Data

 

We may disclose your Personal Data in the following situations:

 

3.1 Third-Party Service Providers

 

We employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services (e.g., payment processing, customer support), or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.​

• Payment Processors: Direct Bank Transfer or Cash

​

3.2 Legal Requirements

 

Locs The Real Way may disclose your Personal Data in good faith belief that such action is necessary to:

• Comply with a legal obligation subpoena or court order.

• Protect and defend the rights or property of Locs The Real Way.

• Prevent or investigate possible wrongdoing in connection with the Service.

• Protect the personal safety of users of the Service or the public.

• Protect against legal liability.

 

4. Security of Data

 

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

5. Your Data Protection Rights

 

Depending on your location and applicable law, you may have the following rights regarding your Personal Data:

• The right to access – You have the right to request copies of your Personal Data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your Personal Data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your Personal Data, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

 

6. Links to Other Sites

 

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

7. Children's Privacy

 

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.